Social Media Comes Full Circle at the NHHTC TechOut 2014

Last night, I had the pleasure of attending the New Hampshire High Tech Council’s third annual TechOut competition. I listened to five pitches and talked with several of the startups. One in particular made me think about where we are in social media in 2014 and how we’ve come full circle. But first, what is TechOut? … Read more

What Enabled the Market Basket Victory?

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Somewhere in a NYU office, Clay Shirky is leaning back in his chair with a satisfied grin on his face thinking, “I told you so.” He’s much too polite to say it out loud, but he’s almost certainly thinking it. Because that’s the first thing I thought this morning after hearing news that there was … Read more

Community Management: Interview With Jen Falasca [video]

I had the pleasure of interviewing Jen Falasca, who is currently the community manager at SmartBear Software. She’s been managing online communities since “Mark Zuckergerg was in diapers,” for such companies as Cisco, Discovery Communications and Amadeus Global Travel. She specializes in building communities and bringing people together for a common goal. She describes herself … Read more