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High-Five for Week Ending 18-Jul-2011

Weekly High Five lists the most interesting, compelling, and/or useful links of each week.

Weekly High Five lists the most interesting, compelling, and/or useful links of each week.

Weekly High Five lists the most interesting, compelling, and/or useful links of each week.  This week’s High Five is a special edition: It lists my top five TED presentations for inbound marketers.

The first rule of inbound marketing is Creating Great Content (PDF).  Since you won’t get far without it, and because so few people provide advice on exactly how to create remarkable content (except for this guy), I thought I would share my five favorite talks to help and inspire inbound marketers.

#5: Jacek Utko designs to save newspapers

What happens when an architect is hired to redesign a newspaper?  He treats the pages as a canvas for creating posters that tell stories.  The inbound marketing lesson is to pay attention to design.  And by “design” I mean creating something the world did not know it was missing (Paola Antonelli).  This means fully leveraging the form, fit, and function of all of the electronic canvases available to us.

#4: Rory Sutherland: Life lessons from an ad man

Think “45 degrees.”  In this talk, Sutherland discusses how to add product value by changing perception – in one case by turning something 45 degrees – and hilarity ensues.  It’s worth watching for the entertainment value alone, but the inbound marketing lesson here is that remarkable content can actually add value to your products and/or services by changing their perceptions.

#3: Scott McCloud on comics

Fasten your seatbelt for this one.  Scott McCloud whooshes down his road to discovering the answer to the question, “What does a scientific mind do in the arts?”  He describes how comics funnel words, pictures and symbols through the single conduit of vision.  The inbound marketing lesson in this talk is… well… there isn’t one, there at least a dozen but he covers them so fast you really need to buy his book, “Understanding Comics” to get the full picture (pun intended).  I think his lectures and writings are pure marketing and advertising gold for our highly visual Age of Content.

#2: Steve Jobs: How to live before you die

OK, I cheated a bit because, technically speaking, this isn’t a TED talk.  But I don’t care because it’s important enough.  History will remember Steve Jobs for many things, and his communication skills and persuasiveness will likely be very near the top of the list.  In fact, there was a terrific book written on this skill - The Presentation Secrets of Steve Jobs (highly recommended).  His commencement speech at Stanford is well known and has been watched by millions.  The inbound marketing takeaway in this talk is simple: it’s simplicity.  After a quick, self-deprecating joke about never having graduated college, Jobs gets right to the heart of the matter by saying, “Today, I want to tell you three stories from my life.  That’s it.  No big deal.  Just three stories.”  In all of his presentations and speeches, Jobs is ritualistic about setting expectations up front.  He tells you exactly what he’s going to say, continually reminds you where you are in that continuum, and always manages to under-promise and over-deliver.  His presentation style is an entire encyclopedia on being remarkable.

#1: Seth Godin on standing out

Who better to teach how to be remarkable than the guy who wrote a book titled “Purple Cow” and marketed it by giving it away in a milk carton?  Godin is Remarkable Royalty, the Earl of Extraordinary, the Duke of Different, the King of Compelling, etc…  The inbound marketing lesson from this talk is that success “is not always about what the patent is like or what the factory is like.  It’s about can you get your idea to spread.”  At the end of the day, that’s what it’s all about.

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Reading Is Expensive

Brain powerThe human brain uses 20% of the body’s energy while accounting for just 2% of its mass – a whopping 900% premium.  It generates 25 watts of power each day and demands 15% of the heart’s output.  The average reader can comprehend 120 words per minute,  taking nearly fourteen hours to read a typical novel (100k words) at a cost of almost 1,000 calories (or 4.2 kJ), 164 gallons of blood (or 622 liters) and nearly $300 in lost wages (theoretically for average U.S. wage earner at $21/hour).

In terms of energy, blood flow, and time, reading is very slow, expensive, and inefficient.

I think this raises some interesting questions, such as:

  • As an author,
    what is the return on brain-investment for reading my article, novel, or blog post?
  • As a publisher,
    how do I convince the reader to invest in my product(s)?
  • As a device manufacturer,
    how can I make the reading experience most brain-efficient and enjoyable?

Reading for Effect Versus Purpose

It seems to me that there are two reasons for reading; effect or purpose.  Reading for effect is essentially fulfilling some internal, emotional need like escapism, voyeurism, arousal, etc…  Put simply, it’s entertainment and entertainment plays by different rules than other products.  We are, generally speaking, much more willing to give up two hours of our lives to have a good cry Reading Is Expensive or watch a bunch of explosions Reading Is Expensive than to read chapter 12 of our favorite physics textbook.  Reading for enjoyment is an activity that not everyone enjoys, but those who do are willing to invest for the pleasure and emotional fulfillment it brings; they are not necessarily calculating an ROI.

Reading for purpose means doing so specifically for achieving some goal or outcome, or put another way, because one needs to and not necessarily because one wants to.  Reading for educational purposes, staying informed, or as part of one’s job are examples of reading for purpose.  This category is far more sensitive to the high cost of reading than the former.  For example, most people who read newspapers will skim the articles looking for interesting stories, and then skim the story to see if it is worth the investment.  One does not skim War and PeaceThe Catcher in the Rye, or The Lord of the Rings.

Pacific Coast Highway

Pacific Coast Highway (Creative Commons license via Frank Kehren's Flckr stream)

I would liken these to the difference between a pleasure ride down the Pacific Coast Highway and commuting to work.  You are performing the same task (driving), using the same tool (car), perhaps for the same amount of time, and maybe even with the same person(s).  Yet everything about the drive is different.  In the case of the former, it’s about enjoying the journey, whereas in the latter it is all about reaching your destination as quickly, efficiently, and painlessly as possible.

Implications

There are obvious implications to looking at reading in these two contexts.  Obviously, it behooves the content producers and consumers to understand whether their writing is intended to be a journey or a destination.  Once this is understood, certain strategies and tactics become clear.

For Authors

When writers intend to take their readers on a journey, the style and tempo must be a cognitive banquet.  The experience itself is the return on the reader’s investment.  Efficiency gives way to pace and style takes precedence over not burying the lead.  When writing for purpose, however, the author must understand that from the first word of the title onward, the reader is calculating the return on her investment and may cancel at any time it seems like the deal isn’t profitable enough.  As such, it is important to introduce the value proposition early on (i.e. don’t bury the lead) and get to the point quickly.  Of course, sprinkling in some color so that the reader enjoys the journey won’t hurt a bit either.

For Publishers

Youngstown OH vacation

Nothing says "romance" like a black and white printout taped to a light pole (Creative Commons license via sixes & sevens Flickr stream)

Readers interested in going on a journey will evaluate content much like shopping for a vacation.  Cost is always a factor, but so is scenery, adventure, luxury, relaxation, romance, etc…  Therefore, packaging and marketing are going to mean a lot.  It must appeal to the prospective reader on an emotional level and promise to fulfill not only their needs, but desires as well.  Purpose readers, on the other hand, are hunters scrutinizing the landscape for prey.  They will be intent on getting to their destination as quickly and efficiently as possible; a pleasant journey is a fringe benefit and not a primary concern.

Newspapers are perched precariously between both of these paradigms, and so they have a tough job balancing them.  There are news reports, stock quotes, classified advertisements, and other assorted facts and items people want to quickly scan and read if they perceive some return on investment.  Other sections, like essays, travel, or editorials are much more about journey and need to be packaged and delivered differently.

Business to business publications are by and large firmly entrenched in the purpose-reading camp.  Their mission is to deliver industry-relevant information in a non-biased and convenient format.  They face issues of timeliness, relevancy, and ubiquity.  Timeliness is an issue in the age of real time search, self-publication, and social networking.  Answers are frequently a few mouse clicks and moments away, so a weekly or monthly publication is at a disadvantage.  Relevancy is an issue for similar reasons.  Readers are able to find very specific information on obscure subjects relatively easily, while publications are always trying to balance completeness against overload.  Ubiquity is a reference to the fact that publishers can’t always be in the right place at the right time.  Publish your information on your web site, and the reader may not have it available during that lunch meeting with a vendor.  Publish your information in print, and the reader no doubt will have thrown it out before realizing they needed it.  The challenge in B2B publishing is not as much marketing or style as it is timeliness, relevancy, and ubiquity.  They need to have the information the reader wants at the time he wants it, where he wants it.  But just as importantly, it must be in at an acceptable brain-cost.

For Device Manufacturers

I recently wrote that the iPad is heralding the age of content.  There has been much discussion about the impact it will have on print media and other existing content consumption devices.  If you accept the argument that reading for effect is much less sensitive to cost factors and substitute forms, then the likely conclusion is that the iPad (and subsequent tablet products) will have a different effect on different types of content.  If the key to reading for effect is the experience, then I submit that appliances like the iPad and other color readers deliver a superior experience to books.  Content of this type is also inoculated against infection from other forms of media like video.  When reading for purpose, however, it remains to be seen whether the efficiency and usability can be improved when compared to a computer.  But with the (assumed) increased availability of high quality video, which is a more efficient means for acquiring information, reading for purpose is going to be marginalized to some degree.  The key for the device manufacturers is to understand the features that will address each of these types of reading.

The Bottom Line

As Clay Shirky brilliantly observed, we don’t live in a world of information overload but a world with filter failure.  Part of the price of that failure is shorter attention spans and greater sensitivity to the expense of reading.  As more solutions evolve and improve our ability to filter, it would be easy to conclude that it will be more difficult for authors and publishers to get their content “through the walls” and to their audience.  But I rather believe that the filters won’t simply get stronger, they will get better.  This means that it will actually be easier for readers to find the content they are truly interested in and be more willing to pay the brain-price.  However, I think this also spells doom for purveyors of broad swaths of content like newspapers and magazines.  Once these filters get sophisticated enough, readers will be able to find the very best of the content they want with laser precision.  Rather than subscribing to a sports magazine like Sports Illustrated, readers can subscribe to “stories about the New England Patriots, Boston Red Sox, any player named Horatio, or cricket matches played in the southern hemisphere on a Monday.”  Publishers of “reading for purpose” content are going to have to find a way to deal with this paradigm.

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High Five for Week Ending 24-Jan

Published on 24. Jan, 2010 by Jon DiPietro in High Five

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High Five for Week Ending 24-Jan
Weekly High Five lists the most interesting, compelling, and/or useful links of each week.

Weekly High Five lists the most interesting, compelling, and/or useful links of each week.

The theme for this week’s High Five is, “Content Wars.”  Wrangling continues over copyright protection, and content creators continue to struggle with delivery channels and monetization.

#5: Apple Courts Publishers, While Kindle Adds Apps

The e-reader market is heating up nicely.  Apple’s expected announcement of a new tablet computer is igniting a battle “for the hearts and minds of book publishers, authors, and readers.”

Link: New York Times

#4: $675,000 RIAA File Sharing Verdict Is ‘Unreasonable’

A defendant has asked the U.S. Disctrict Court in Massachusetts to either retry the case or reduce the fine of $22,500 per song.  This comes on the heels of a $1.92 million judgement last year against a woman who downloaded 24 songs.  These shocking verdicts are raising the volume of calls for Congress to change the laws, but a Justice Department dominated by RIAA lawyers and lobbyists it seems that the entertainment industry’s stormtroopers will continue to patrol the Internet for the foreseeable future.

Link: Wired

#3: Open Letter From OK Go, regarding non-embeddable YouTube videos

OK Go is a rock band that just wants to make music and share it with their fans.  In a thoughtful post on their web site, they explain the intricacies of publishing music videos in the current Internet climate.  Shockingly, they declare that “crazy as it may seem, it’s now far harder for bands to make videos accessible online than it was four years ago.”  Like the aging Hippie reluctantly pulling the lever for a Republican, YouTube is finding itself answering to new constituents in its quest for monetization.  The soundtrack to this drama would surely include Roger Daltry’s voice; “I hope I die before I get old.”

Link: OK Go’s User Forum

#2: YouTube Will Start Charging for Some Videos

On the heels of the OK Go story, we learn that YouTube will begin experimenting with paid content.  They plan to charge users around $5 to view independent films from the 2009 and 2010 Sundance Film Festivals.

Link: ReadWriteWeb

#1: New York Times Ready to Charge Online Readers

In the latest chess game between newspapers, readers, and search engines, the New York Times announced this week that it is planning to charge readers.  Their approach will differ from the Wall Street Journal, which charges based on premium content.  Instead, the Times plans to charge by volume, which will ostensibly allow the casual visitor to find an article on Google, for example, and have full access to read the article.  It’s a novel idea and not without some technical hurdles to be overcome.  It seems to me that it strikes a fair balance between the free exchange of ideas and making a living.  I will be rooting for it to succeed.

Link: New York Magazine

Feel free to provide your thoughts and/or contributions…

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High Five for Week Ending 8-Nov

Published on 08. Nov, 2009 by Jon DiPietro in High Five

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ziireader
Weekly High Five lists the most interesting, compelling, and/or useful links of each week.

Weekly High Five lists the most interesting, compelling, and/or useful links of each week.

This week’s High Five is all about technology as a the unstoppable force in shaping market trends.  The markets include computers, communication, entertainment, publication, and social networking.

#5: Windows 7 sales exceed Vista sales by 234%

Windows Vista is a Microsoft product failure arguably only eclipsed by Windows Me.  The cleansing process has begun with the release of Windows 7, a clear improvement.  I successfully upgraded a laptop this week and the process was smooth and error-free.

Link: The Windows Blog

#4: Skype, Founders Settlement in the Works

Skype is a fantastic VOIP (voice over IP) service that was purchased by eBay.  The complicated case centered around eBay’s plan to spin off Skype and threatened the service itself.  As of the this writing, it is widely being reported that the settlement has been reached and we Skype fans can breath much easier.

Link: GigaOm

ziireader 276x300 High Five for Week Ending 8 Nov#3: Creative’s next big thing is a Zii MediaBook

As someone who is an avid reader and intrigued by e-readers but put off by their price, competition is a great thing.  Amazon’s Kindle is under attack from Barnes & Noble and now Creative.

Let the content wars begin!

Link: EpiZENter

#2: Best Buy Prepares for the Post-DVD Era

This is a company that just “gets it.” They are not afraid of change. In fact, it seems to me they are addicted to it.

Link: The New York Times

#1: The chat room/forum problem (& an apology to @Technosailor)

Robert Scoble is one of the pioneers of blogging as a corporate communication platform and is as about as authoritative as you can get in that area.  This article is a very interesting retelling of the history of forums and chat rooms, with lessons learned and how they apply to the current landscape of social networks.  One of the most interesting aspects of this article is watching how his own opinions about services like Twitter and FriendFeed have changed and why he thinks Twitter will not devolve the way chat rooms and forums did.

Link: Scobleizer

Feel free to provide your thoughts and/or contributions…

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