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ABC: Always Be Collecting
Glenngarry Glen Ross

Alec Baldwin's character colorfully presents his selling philosophy, "ABC: Always Be Closing."

Getting started with blogging and social media is intimidating to many.  It took me time to develop the confidence, skills, and habits that make it possible to deliver content on a regular basis. More than anything, it requires a 24/7 mindset that I call “ABC: Always Be Collecting,” which is a take on the fantastic movie Glengarry Glen Ross.

If you’ve never seen the movie, you can get a good sense of the plot from this seven minute clip of Baldwin’s passionate, insulting and obscenity-laced motivational speech.  Warning – there is some strong language in this scene.

“Always Be Collecting” means establishing a commitment and habit to always be thinking about collecting content for your blog, Tweets, and Facebook updates.  This mindset will only have limited effectiveness without a support structure.  I’ve included 4 tips to help you get going.

#1 Intelligence

I am not referring to the ability to comprehend, but rather the collecting of information.  For me, intelligence is the oxygen that fuels my content generation.  These are my intelligence gathering tools:

  • Barnes & Noble: I read, read, read, read…
  • Google Reader: I subscribe to 210 RSS feeds and have read over 11,000 articles in the last 30 days.  However, keep in mind that “read” is probably an overstatement and it’s more accurate to say that I “scanned” those articles, looking for interesting content and then reading, bookmarking, and sharing as appropriate.
  • Twitter: More and more, people are using Twitter as a source of “pre-qualified” information.  Because you are presumably following people you trust and/or in which you’re interested, then it stands to reason that links they share will be of interest to you also.  It’s becoming a real time news echo chamber that helps me stay on top of the latest tech developments and trends.
Country Comfort Inn, Shepparton, Victoria

This is a shot of a hotel room I stayed in for two weeks that is still in the "hopper" waiting for a hotel room rant post that is coming.

#2 Raw Materials

Words are the foundation of all online content, but pictures and video constitute the paint, carpeting, furniture, etc…  Throughout the course of the day, I am mindful to be collecting pictures, screenshots, and video that may eventually be used in a post somewhere.

My BlackBerry Bold smartphone is absolutely indispensable as a raw material collection tool, as it is something I always carry and can take pictures and videos that are of perfectly acceptable quality for online use.

I use TechSmith’s SnagIt as a screen capture tool for grabbing screen shots of programs and web pages that may come in handy later on.  I also use Camtasia Studio for authoring and editing screen casts.

#3 Total Consciousness

Content collection needs to become a habit, which requires you perform the action at least 21 times.  Here are some tips to help ensure you remember:

  • Write down the habit you’re trying to establish and post it in as many places as possible.
  • Schedule your content collection ahead of time.  Obviously, you can’t really schedule something like this, but if you can put calendar appointments on your phone, then at least you are getting regular reminders that will help keep you in that frame of mind.
  • Reward yourself every time you come up with a new blog idea.
  • Concentrate on consistency rather than results.  In other words, don’t worry if the content you’re collecting is not of the quality level you’d like it to be.  The most important thing is to keep developing the habit and mindset, which will eventually become a habit that will result in more “aha” moments and better quality stuff.
Tools of the trade

My blogging tools of the trade

#4 Be Prepared

Assuming you fuel the content machine, collect the raw materials, and develop the proper habits, the last piece of the puzzle is being prepared to trap and keep that content.  I’ve settled on a system that relies on two tools; the voice recorder feature of my phone and a Moleskine notebook.

If you’re as scatter-brained as I am (and even if you’re not), then a voice recorder is a non-negotiable, must have tool.  I finally grew tired of ideas zipping in and out of my head as often as Tiger Woods… well, you get the idea.  I’d been telling myself for quite some time that I need to pick up one of those small voice recorder devices when it occurred to me that my BlackBerry had one built into it.  Now, I’m in the habit of carrying my phone everywhere, including some places that may be construed as a “too much information” moment, because you never can tell when your next blog idea will strike.  I had three in row occur to me when I was shaving the other day, and quickly dictated them to the phone’s voice recorder.

Eventually, the random thoughts and musings get transcribed off of the phone and into my blog notebook.  This notebook contains a diary of ideas for articles that is actually starting to grow quite fat.  I am gradually picking up the pace of my posts as a result of growing confidence that I’m not going to run out of content any time soon.  They key is to build up a healthy backlog of articles that can smooth the peaks and fill in the valleys.

These are just my ideas – let’s hear about your tips and tricks.  I’m not sure I’d recommend Dogbert’s approach:

Dilbert.com

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Yes, Virginia, You Need a Website

To web, or not to web, that is the question. Whether ‘tis nobler in business to suffer the slings and arrows of outrageous consultant costs or to take arms against a sea of technological doubts, and by opposing, end them.

Since recently becoming active in the LinkedIn question and answer section, I’ve seen no fewer than four questions in the span of one week asking “Do small companies need a website?” and various derivatives thereof. Most of them were asked by incredulous marketing consultants who obviously run into prospects and clients who do not have one and/or don’t feel they are necessary. My $0.02 = they are as necessary as business cards, only cheaper!

I see lots of advice from professional designers and marketing consultants about leveraging technology, search engine optimization, brand identification, consistency of message, etc… Which is true enough in many circumstances, but I feel that advice like this partially responsible for discouraging small businesses from commissioning a web site. The other (and likely far more common) reason is ignorance of just how quick, easy, and inexpensive it is these days.

Why!? Why!? NancyKerrigan Yes, Virginia, You Need a Website
Before a discussion of exactly how quick, easy, and inexpensive it is to get a web site up and running, I can hear the “professionals” tearing clothing and ripping hair from their skulls as they scream, “Noooooo! But what about x, y, and z?!?!” Where x, y, and z represent any web design or marketing catch phrase you care to insert. I even saw one designer advise a small business owner to make sure that any designer they select does not use tables for web page layout, or they would be sorry! While there is sound theory behind this advice, it is precisely the sort of technological hyperbole and cart-before-the-horse advice that paralyzes small business owners. My short answer is, “All in due course.” But let’s get this beast domesticated right now with a little more detailed answer…
I don’t mean to make light of the legitimate points made by professional web designers and marketing consultants. They are, by and large, valid concepts that are important in the proper context. However, I think that people too frequently equate “minimally done” with “poorly done” and I submit that they are very different. With that in mind, I’ll suggest three stages of web presence that can all be done either well or poorly, but the amount of money spent will not be a factor.
Stage 1: The Online Business Card FunnyBusinessCard Yes, Virginia, You Need a Website
That sounds pretty simple, right? In this stage you expect no more from your website than you would from a business card; your company’s contact information and logo along with a quick blurb about what you do and/or what your mission is. The key thing about a business card is the “leave behind” aspect; that you can give it to someone for them to reference later on. Browser bookmarks are the Internet equivalent in this case. If I want to remember your company for some reason, I’ll slap a bookmark to your website in the appropriate category.
Obviously, an online business card can be done well or poorly just like an ordinary business card (I’ve seen some pretty hideous ones). The key here is to keep it simple and visually appealing. For many companies who believe they don’t need a web site at all, this is likely about all they need. And as for that argument, I can tell you two things about my personal approach to finding something I need. First and foremost, if I can’t find it on the web then I probably won’t find it. If your product or service is not on the web, then your competitor’s probably is and you lose. Keep in mind here, I’m not talking about looking for a “high volume widget supplier” or world-class patent and trademark litigator. I’m talking about finding a plumber, dog sitter, yoga instructor, or wedding photographer. Second, if you don’t care enough about your business to have a web site, then I don’t feel like it’s a “legitimate” business. That’s just a personal bias I have, but I think it is becoming more and more common.
This stage is absolutely a “do it yourself” candidate. As an example, GoDaddy.com has a service called “Website Tonight” that gets you a hosted web site with web templates and authoring tools plus a list of features too long to list here for $4.99 per month. All of the web hosting companies offer similar products that allow you to get a web site created literally in minutes.

Stage 2: The Online Advertisement EatAtJoes Yes, Virginia, You Need a Website
This is the stage where a small business owner who is not a) technically savvy and (emphasis on the word “and”) b) knowledgeable in marketing will need to get some help. This is not to say that it necessarily needs to be fully outsourced and professionally designed, but it will be important to make sure that certain basic principles of web design and marketing are followed. The goal of a Stage 2 web site is to actually advertise your product(s) and/or service(s) and convince the visitor to take some follow up action.
This may or may not be a “do it yourself” situation, depending upon several factors, none the least of which are the company’s expertise as just discussed. Other factors include the complexity of the product and/or service, the volume of traffic, and technology required (if any) to deliver the message (e.g. streaming video, flash animations).

Stage 3: Launch
This final stage transitions the web site from an information server to an active lead generation and business development tool. Its goal is not just “to be” or even simply to provide a compelling call to action online. Rather, the goal is to generate an online presence that includes a web site. I’m not going to say very much about this stage for a couple of reasons. First, the whole point of this blog was that most small businesses don’t realize they only need stage one or two. Second, it’s a subject that can take up an entire (virtual) library. Third, there are many bloggers out there with much more expert advice on the matter than I could give.
Conclusion
In summary, I don’t accept that a simple, template-based web site is worse than no web site at all. However, that’s not to say that a poor web site is better than no web site, because I don’t believe that is true. It’s important to follow the Hippocratic Oath here; first, do no harm. Aside from the obvious advice of not making glaring mistakes (i.e. spelling, factual, copyright violations), it’s important not to bite off more than you can chew. For example, don’t put a news section on your site if you aren’t going to update it frequently. And don’t ever, under any circumstances, use the words “under construction

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