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Archive | Social Media Marketing

Domesticating IT blog posts pertaining to social media.

Community Management: Interview With Jen Falasca [video]

I had the pleasure of interviewing Jen Falasca, who is currently the community manager at SmartBear Software. She’s been managing online communities since “Mark Zuckergerg was in diapers,” for such companies as Cisco, Discovery Communications and Amadeus Global Travel. She specializes in building communities and bringing people together for a common goal. She describes herself […]

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6 Surprising Social Media Facts from 2013

Managing social media correctly is imperative in today’s business environment and keeping up to date of changes and trends within social media outlets is equally important. The following facts might surprise you and encourage you to reevaluate, if not rework, the management of your social media presence. Social media is not just for the young. […]

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